Shipping policy

Shipping Policy

We aim to deliver your favorite ethnic wear safely and on time. Please read our shipping policy below for a smooth shopping experience.

Where We Ship

  • We currently deliver across India

  • International shipping (if available) will be shown at checkout

Order Processing Time

  • Orders are processed within 1–3 working days after payment confirmation

  • Orders placed on Sundays, or public holidays are processed on the next working day

Delivery Timeline

  • Estimated delivery time is 3–7 working days, depending on your location

  • Delivery timelines may vary slightly due to courier delays, weather conditions, or remote locations

Shipping Charges

  • Shipping charges (if any) are clearly mentioned at checkout

  • Free shipping offers are applicable only on selected orders or minimum purchase value

  • Shipping fees are non-refundable

Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email

  • Tracking details may take up to 24 hours to become active

Delivery Address

  • Please ensure your shipping address and contact details are accurate

  • We are not responsible for delivery delays caused by incorrect or incomplete address information

Missed or Failed Delivery

  • Courier partners usually attempt delivery 2–3 times

  • If delivery fails due to unavailability or refusal, the order may be returned to us

  • Re-shipping or refund (after deducting shipping charges) will be processed accordingly

Damaged or Open Package

  • If your package appears damaged or tampered with, please do not accept the delivery

  • Contact us within 24 hours with clear photos or videos

Partial Shipments

  • If your order includes multiple items, they may be shipped separately

  • You will not be charged extra for split deliveries

Important Note

  • Once the order is delivered successfully, responsibility for the product transfers to the customer

  • Minor delivery delays may occur due to unavoidable circumstances

Need Help?

If you have any shipping-related questions, feel free to contact us:

📧 Email: merchandiser.ronaktextiles@gmail.com
📱 WhatsApp: +91-6377898988